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Do you have a sports shoe or training related question?

Whatever your question is, the answer may already be included in our Ask the Expert Q&A archive. If not you can ask it via the form on the Ask the Expert page.

“It’s not just a case of hiring someone who’s keen and sending them out onto the shop floor to sell shoes, they need in-depth product knowledge, and a good understanding of biomechanics, foot anatomy and gait analysis in a sporting active mode.”

Brian Field, regarded as a guru in the sports shoe industry.
Unique Approach   •   Why Franchising?  •  Is Shoe Clinic for me?  •  How to qualify  •  Franchise Questions and Answers  •   Apply Now   •   Current Opportunities

Why Franchising?

Training for success


Franchising offers you the opportunity to profit from the experience of Neville and Hamish (and the entire Shoe Clinic team) and to take advantage of their unique niche in the footwear retailing industry.

You also benefit from the proven Shoe Clinic systems and procedures that enable you to get started and to achieve a profitable business more quickly than if you were to develop a business concept from scratch.

Shoe Clinic is fully supportive of inter-branch training and franchisee networking, and is heavily involved in the development of training programmes, as part of an ongoing strategy to improve the Shoe Clinic offer to both franchisees and customers.

The Shoe Clinic Franchise offers:
  • a unique point of difference in the sports shoe retail market

  • detailed operational procedures

  • fully developed franchisee and staff training programmes

  • long-term supplier agreements

  • a successful website and a database, loyalty rewards, marketing system.

  • a developing brand that is built on integrity and customer satisfaction.

The winning opportunity


As a Shoe Clinic franchisee you are in business for yourself. Shoe Clinic Limited offers relevant and timely support for you, as well as ongoing networking with other Shoe Clinic franchisees.

This franchise consists of a license to operate in an exclusive territory. The franchise offered is the systems, methods and the Shoe Clinic concept developed by Shoe Clinic Limited.

The business operated by Shoe Clinic is the retail of sports footwear and apparel. Emphasis is placed on superior customer service and providing value-added services. Customers can be assured that they will be sold the correct footwear.

The Shoe Clinic is not a discount operator and provides a 30-day money back guarantee (supported by the groups suppliers).   Also uses ”Footscan” to guarantee the right fit.

The right support is important


Shoe Clinic Limited will provide you assistance with:
  • store design and fit out

  • site selection and lease negotiation

  • initial and ongoing stocking of products

  • initial staff selection and employment.

Before you open, Shoe Clinic will have trained you in all systems and procedures, and all your staff, about the store procedure and how to use the technology to find the perfect shoe for your customer.

Once you are up and running, support from the Shoe Clinic team will include:

  • regular visits by operational staff to assist with all operational and financial issues

  • ongoing training programmes

  • co-ordinating national purchasing contracts

  • regular meetings of franchisees.