TESTIMONIALS
TESTIMONIALS
What Shoe Clinic customers are saying...
Drymax for netball
This year I purchased two pairs of Drymax sport socks for netball — this would have to be my best purchase ever. On two separate occasions this year, I got to play in the pouring rain. Usually once you get home from a game in that weather your feet are starting to look like prunes. This year with my Drymax socks on, my feet were not only warm but when I removed my sock before entering the shower I noticed they were not clammy. I loved the feel of them before but I am a Drymax fan for life now!
More from our customers
I would just like to share my recent experience with the Shoe Clinic. After being referred by my podiatrist and knowing nothing about the ins and outs of good quality footwear, I was very impressed with the service I received from the wonderful staff at the Riccarton store. Everything was explained to me fully and much time is taken to ensure all my needs were met. I would not hesitate in referring anyone needing sport or casual footwear to the Shoe Clinic.
I've been a runner for many years and, until I heard about the Shoe Clinic, sourced my shoes from a variety of outlets. The Shoe Clinic's service delivery is without doubt second to none. What really keeps me going back is their one-on-one support — when I go there I feel like I'm being understood as an individual by staff that really know about runners and running. I would go nowhere else.
I had a foot condition and needed a specific support shoe, and Brett was totally committed to getting the shoe I needed. Having worn them for several weeks my foot is feeling so much better. It was a plus to know he is a physio as well, as he knows the dynamics of how muscles work. All good, and I'll shop there again.
The shoes I purchased are great, very comfortable, and seem to be well made. The service I received was remarkable — very friendly, professional and knowledgeable. I will most certainly be recommending your store to other people.
Brett is always friendly and no matter how busy he is he makes customers feel attended — quite a skill. He has an awesome amount of product and specialised knowledge when it comes to selecting the right shoe and being a physio adds credibility to what he says. I wouldn't go anywhere else.
Being an avid runner and Podiatrist, the Shoe Clinic complements my treatment by fitting shoes to suit the wearing of orthoses. With Brett being a qualified Physiotherapist, his base knowledge of Sports Medicine is useful for both Shoe Clinic clients and myself. Feedback from my clients has been virtually 100% positive regarding the friendly, professional service given.
He was enthusiastic, impressively knowledgeable, and was able to instantly tell me that although Adidas no longer made a shoe like the Cairo, he could show me a number of shoes with similar characteristics. I was impressed with his product knowledge, his genuine passion for his product, and his desire to get the right outcome for me. I bought on the spot.
Thank you for your support through the year — you are a fantastic service to our running community! Since the Shoe Clinic arrived in Nelson it has been much easier to keep stocked in good shoes. I used to have to bank on shopping while travelling to races simply because I could not find what I needed.
The girl that helped me was fantastic and made sure I had the right shoes for me. Unfortunately I didn't win the marathon, but I have told all my friends how great your store is. I will get all my sports gear from the Shoe Clinic from now on.
Your store stood by its word of a free 1 month replacement for any fitted shoe — and I think that deserves a big thank you. Your staff were professional and helpful and very soon I was back out the door with new Asics Gels, Thorlo socks and a complimentary water bottle. My family and I will definitely use your store again.
Five years ago, after a fitting in your Lower Hutt store, I bought two pairs of shoes which I have worn almost constantly. My two pairs of Shoe Clinic fitted shoes have carried me up mountains in Turkey and Greece, through museums in Russia and Europe. They are still comfortable — their only trouble is that the laces have frayed!
Your staff members were extremely courteous, helpful, knowledgeable and professional — I have never had an occasion when that has not been the case. I always feel as though I am important and that nothing is too much trouble. What an achievement, and congratulations!
When I decided to start training for my first half marathon I went to Shoe Clinic to get fitted properly for running shoes. I loved the service and knowledge the Napier staff had. They made it easy for me. Now I only go to Shoe Clinic to get my running shoes. Shoe Clinic rocks!
