60 day returns/exchanges policy on shoes bought from the Shoe Clinic online web store
Returns / Exchanges
within 60 days
Web storeShoe Clinic's 60 day returns/exchanges policy is applicable for all shoes purchased online only.Shoes must be returned unworn, in their original condition (as new), and in the original packaging.
Returns process: Wrap the shoes in their original packaging and return to the Shoe Clinic web store at the following address: Shoe Clinic Web Store, 64 Willis Street, Wellington 6011. Include a phone number that we can reach you on please.
PLEASE NOTE THAT SHOE CLINIC'S ONLINE 60 DAY RETURNS/EXCHANGE POLICY IS NOT THE SAME AS OUR IN-STORE 30 DAY MONEY BACK GUARANTEE.
SHOES BOUGHT ONLINE MUST BE RETURNED IN 'AS NEW' CONDITION.