SHOE CLINIC - FITTING YOU WITH THE BEST SHOEAt Shoe Clinic we have one very simple aim when fitting you in footwear - to "fit you in the very best footwear for your individual needs and characteristics".
The Shoe Clinic staff want you to experience a level of service that will ensure you find the best footwear for your performance and to reduce your chances of injury - and we back this up with our 30 Day Money Back Guarantee on all footwear purchased instore, which gives you total risk free purchasing! (Our Web Store online has a 60 day returns policy - please check the relevant policy depending on if you are buying in-store or online.)
This website is owned and operated by Shoe Clinic Franchises Limited.
We have 18 stores operating throughout New Zealand. Shoe Clinic Franchises is 100% New Zealand owned & operated.
If you wish to contact us, please Phone: 0800 254 642 or (04) 472 4219 Monday to Friday between 9:00am to 5:00pm or Email: [email protected]
Industry leading technology to ensure the best shoe fit
To help us achieve this we use the following industry leading technology:
This indicates the anatomy of your foot, the pressure points and your biomechanical running style.
Relax and enjoy the Shoe Clinic shoe fitting experienceAll of the service you receive at Shoe Clinic is free – you pay for nothing other than the price of the product you purchase. There is no rush, your Shoe Clinic Technician will not only spend as much time with you as required, they will measure your feet, give you a complimentary bottle of water, talk you through everything clearly & join you to ourAdvantage Club loyalty programme.
30 Day Money Back GuaranteeShoe Clinic's 30 Day Money Back Guarantee gives you the ability to use your footwear* as often as you like within that time and if for any reason at all you aren’t convinced you can return them for a full refund or to swap them for another pair of footwear – the choice is yours! (*30 Day Money Back Guarantee only applies to footwear purchased in-store - not on web store purchases.)
Shoe Clinic is an award winning trusted businessDon’t take just our word on this, Shoe Clinic is a Consumer Trusted Business & also won the Canstar 2014 Most Satisfied Customers Award - Sports Footwear Retailers. We have also been recognized by Podiatry NZ and made a Platinum member.
Complimentary in-store podiatrist appointments available (in most stores)Through our relationship with Podiatry NZ, in many of our stores, we offer a complimentary in-store service, where you can see a podiatrist to discuss any injuries or concerns you may have. This is appointment based, so contact your local Shoe Clinic storefor more details.
Meet the Directors of Shoe ClinicThe two directors of Shoe Clinic Franchises Ltd (who also run the Wellington and Lower Hutt stores) bring a wide range of experience in the sports industry to their roles.
Managing director Neville McAlister (right) has run his own sport stores for the past 27 years. He retired as an NPC rugby referee in 2003.
Footwear manager Hamish French (left) moved to the retail side of the sports industry in 1996, following a career in sales and marketing with both Reebok and Nike.